Refund Policy

At THALRONEX, customer satisfaction is our priority. We are committed to providing products and services of excellent quality. However, if you are not completely satisfied with a purchase, we are here to help.

Eligibility for Refunds

1. Product must be unused and in the same condition that you received it.
2. Product must be in the original packaging.
3. A receipt or proof of purchase is required to process a refund.
4. The request for a refund must be made within 30 days of purchase.

Non-refundable Items

• Gift cards
• Personalized items
• Downloadable software products

Refund Process

To initiate a refund, please contact our support team at [email protected]. Provide details of your purchase and the reason for the refund. Our team will guide you through the process. Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be processed within 7-10 business days to your original payment method.

Contact Us

If you have any questions about our refund policy, please contact us at (555) 012-3456 or visit our office at 1234 Business Rd, Suite 567, Commerce City, 80022.